And a few more... just to be sure.
There is a common misconception that an independent architect will look out for your interest more than a Design/Builder. The fact is, bids from contractors of the same relative competence on a well-documented (drawings & specifications) job will vary only about ten percent. Contractors have little to say about the final cost.
The architect, however, has a great deal to say about the cost in the way he puts the design together. We can introduce you to clients for whom we redesigned a project after we were the low bidder on drawings by an independent architect. While we were the low bidder, they could not afford the work. The new design both satisfied them more and saved them 40% off our previously low bid.
All that said, you can still opt for competitive bidding to check our price.
In a simple business with a simple product, it is easy to make a guarantee. But even a simple cup of coffee can be too hot, too cold, too strong, too bitter...
At DAKOTA DAWN, we make no irrational claims that imply that, no matter what, we will make you happy.
Construction is complicated. Client satisfaction is the result of a process that involves participation and interaction. We can promise that we will work tirelessly to find out what our clients want and to provide it. We take the time with our clients not only to listen to their needs, but to explain the process and to explain the methods and materials involved in their projects. Once we have a complete understanding, we seem to be able to make them happy.
And that is what we can definitely assert. We can guarantee that a substantial, and constantly growing, number of people for whom we have done work are very, very satisfied.
They are so satisfied, in fact, that those who have considered additional work have brought us back. In a business that sees very, very few opportunities for repeat business, we have been asked back to do a second project for five clients and we are in the planning stages for another. One customer moved and has us doing a third project at their new home. These clients represents nearly five percent of our total client base over the last fourteen years. We doubt that four percent of Americans who have had a construction project done over that period have even considered a second project. (Maybe ours are inventing work just to get us back.)
This is a tremendous complement in a society in which contractors are held to an intense level of scrutiny. It speaks to the effort and focus that is put into seeking out our clients' most important needs and insuring that they are met.
"I have invested in 7 different significant home renovations, so I have a reasonable base of knowledge ... all the staff and subs of Dakota Dawn were knowledgeable, friendly, showed up on time, kept their work areas clean and performed quality work.
There is no question that the value of my home has increased well in excess of the cost of the work, because I am convinced of the value of your services"
I.C. -- Wynnewood, PA
"I love my home. You made it everything I wanted and more."
M.N. - Gulph Mills, PA
New clients... return clients. Dakota Dawn excels at the one key issue in residential construction... client satisfaction. Contact us for a list of happy people who have used us to make their lives more exciting .
Dakota Dawn Delineation, Inc.
1527 Marshallton-Thorndale Rd.
Downingtown, PA 19335
©2007 Dakota Dawn Delineation, Inc. - All Rights Reserved.
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